Terms & Conditions & Refund Policy
Welcome to Resoltives LLC. These Terms & Conditions govern your use of our website (https://resoltives.com) and the purchase of our digital media, marketing, and technology services. By accessing our site or working with us, you agree to be bound by the following terms.
1. General Conditions
Resoltives LLC reserves the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our services, use of the services, or access to any contact on the website through which our services are provided, without express written permission by Resoltives LLC.
2. Modifications To The Service & Prices
Prices for our digital, marketing, Book Publishing, web development, and game development services are subject to change without notice. We reserve the right at any time to modify or discontinue any service (or any part or content thereof) without notice at any time. Resoltives LLC shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of our services.
3. Products Or Services
Certain digital solutions, including our Book Publication, custom marketing and game development campaigns, are available exclusively through professional consultation or formal project requests submitted via our website or Meta.
We reserve the right, but are not obligated, to limit the sales of our services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of services or service pricing are subject to change at any time without notice, at our sole discretion. We do not warrant that the quality of any services, information, or other material purchased or obtained by you will perfectly meet your unstated expectations, though we strive for maximum client satisfaction and offer modifications based on agreed project scopes.
4. Accuracy Of Billing & Account Information
Resoltives LLC reserves the right to refuse any formal order or project request you place with us. In our sole discretion, we may limit or cancel project milestones or quantities purchased per business or per order.
In the event that we make a change to or cancel an order or project agreement, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was placed. You agree to provide current, complete, and accurate purchase and contact information for all projects initiated through our website so that we can successfully complete your transactions and contact you as needed.
Refund & Cancellation Policy
At Resoltives LLC, we craft highly customized digital, marketing, web development, and game development solutions tailored specifically to each client’s unique business goals. Due to the digital and service-based nature of our work, and the intensive technical resources allocated to project execution, our refund and cancellation policy is structured as follows:
1. Custom Campaigns & Digital Development
Once a marketing campaign, web development project, Book publishing, multimedia asset creation, or game development phase has officially commenced, any payments or deposits made for that specific milestone or service are non-refundable. This is because work hours, strategy development, and engineering resources are instantly deployed upon project initiation.
2. Service Cancellations & Pauses
Clients may request to pause or cancel upcoming recurring services or future project milestones by providing formal written notice to our team at info@resoltives.com.
Cancellation requests must be submitted at least 7 business days prior to the next scheduled billing cycle, automated invoice, or milestone phase start date.
Any work completed up to the date of a valid cancellation request will be billed accordingly, and the client will retain ownership of any delivered assets as per the primary project agreement.
3. Project Dissatisfaction
We are highly committed to client satisfaction. If a delivery does not meet the technical specifications outlined in your initial project brief, we offer adjustments and modifications to align the final product with the agreed-upon scope of work before final project sign-off.
SMS & Messages Terms
By opting into SMS (Short Message Service) from a web form, application, or other medium, you are agreeing to receive SMS messages from Resoltives LLC (“Resoltives,” “we,” “us,” or “our”). These SMS Terms and Conditions govern your participation in our SMS messaging program.
Types of Messages You Can Expect to Receive:
By agreeing to receive SMS messages from Resoltives LLC, you can expect to receive messages including, but not limited to:
- Marketing text
- Marketing offers
- Other relevant information related to your interactions with Resoltives LLC.
Messaging Frequency:
The frequency of SMS messages you receive from us may vary. “Messaging frequency will vary based on your activity and interactions with Resoltives LLC.”
Message and Data Rates May Apply:
Message and data rates may apply for any SMS messages sent to you from us and to us from you. You are responsible for any messaging or data charges incurred from your mobile carrier. Check with your mobile carrier for details on your plan and any associated charges.
How to Opt-In:
You agree to receive SMS messages from Resoltives LLC by:
- Providing your phone number and checking a box on our web forms.
- Texting a specific keyword to our shortcode or phone number.
- Providing your phone number to a Resoltives LLC representative.
How to Opt-Out (STOP):
You can opt out of receiving SMS messages from Resoltives LLC at any time. To stop receiving SMS messages, simply reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. You may also reply STOPALL to stop all messages from us. After sending the “STOP” command, you will receive a confirmation message that you have been unsubscribed and will no longer receive SMS messages from Resoltives LLC.
How to Get Help (HELP):
For assistance with our SMS messaging program, you can reply HELP to any message you receive from us. Alternatively, you can contact us at:
Phone: +1 331 246 6350
Email: Resoltives@gmail.com
Privacy Policy:
Your privacy is important to us. Information on how we collect, use, and share your personal information, including your phone number and messaging data, is available in our Privacy Policy at: https://resoltives.com/privacy-policy-2/
Changes to These SMS Terms and Conditions:
We may update these SMS Terms and Conditions at any time. We will notify you of any material changes by posting the updated terms on our website or by other reasonable means, such as by email or SMS message. Your continued participation in our SMS messaging program after the posting of changes constitutes your acceptance of the updated terms.
Contact Us:
If you have any questions or concerns about these SMS Terms and Conditions, please contact us at:
Resoltives LLC,
2807 N Parham Rd, Ste 320, Henrico, Virginia 23294,
Email: info@resoltives.com
Phone: +1 331 246 6350
Have a project in mind? Let's Talk
Chat with us now on WhatsApp or phone call for custom package and free consultation
- 2807 N Parham Rd, Ste 320 #6227, Henrico, Virginia 23294
- resoltives@gmail.com
- +13312466350
